Welcome To Smart Choice Mortgage Brokers
At Smart Choice Mortgage Brokers we work through AFG (Australian Finance Group) to provide an extensive range of Home Loan products that suit all buyer’s needs. We have a team of Mortgage Consultants that are amongst the most experienced, professional and highly trained in the Mortgage Industry.
With our unique computer software, we can search hundreds of loans from our panel of lenders and find the one that’s right for you.
Whether you are purchasing your first home, investment property, a new home or simply looking for a better deal which will assist you in repaying your current debt off sooner, we are the choice for you. The Smart Choice.
Testimonials From Our Happy Home Owners
Dear Phil & Chris,
Just a short note to say “Thank you for your efforts on our behalf. I know it is part of your business but we appreciate you going the extra mile to make sure that we achieved the desired outcome – approved home loans!”
So thank you both and we look forward to continuing to work with you again in the future.
Regards,
Ralph & Rebecca (Brisbane)
Dear Phil, Chris & Renee,
I would like to express my gratitude to you all who has been so helpful and supportive throughout my purchasing.
You have been wonderful to do business with.
Regards,
Cathy (Coffs Harbour)
Dear Phil, Chris & Pat,
We had no hope of getting a home loan until we met you. Your advice in getting our parents to go guarantors and combine our debts was a masterstroke.
We are now comfortably settled in our unit.
Yours truly,
Christian & Joanne (Sydney)
Dear Phil, Chris & Pat,
Without your help and knowledge of the current policies of financial institutions, I still would have been wasting valuable time in getting a home loan. As you are aware, my bank could not help me but you were able to suggest a guarantor loan and with my parent’s help I was able to get the home I wanted.
Thanks again for all your help. By the way, I enclose the name of a work colleague who wants to get a home loan.
Yours faithfully,
David (Mt Isa, QLD)
Dear Chris, Phil & Renee,
You’ve helped me turn around my life. Thanks for doing such a great job for me.
Best wishes,
Wayne (Coffs Harbour)
Also Check Out Our Customer Surveys Below and Judge For Yourself Why We Are The Smart Choice!
Melissa (Toormina)
Q1. Overall, how satisfied were you with our services? Satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 9
Q3. What did you like the most about us? Friendly, prompt and ready to help
Q4. What could we have done to improve your overall experience? Wasn’t clear on whether it was fixed or variable
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Communication – Excellent
Quality – Excellent
Understanding of your needs – Good
Knowledge and explanation of products – Good
Q6. Did we keep you informed during the application and approval process? Yes
Q7. How likely are you to recommend our services to others? Probably would
Q8. How likely are you to use our services again? Probably would
Q9. How did you hear about us? Friends/Family
Leanne (Boambee East)
Q1. Overall, how satisfied were you with our services? Very satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 10
Q3. What did you like the most about us? After hours appointments available for working customers
Q4. What could we have done to improve your overall experience? N/A
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Communication – Good
Quality – Excellent
Understanding of your needs – Excellent
Knowledge and explanation of products – Good
Q6. Did we keep you informed during the application and approval process? Yes
Q7. How likely are you to recommend our services to others? Definitely would
Q8. How likely are you to use our services again? Definitely would
Q9. How did you hear about us? Previous customer
Joanne (Wauchope)
Q1. Overall, how satisfied were you with our services? Very satisfied
Q2. On a scale of 1 to 10, (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 10
Q3. What did you like the most about us? Professional approach & attending to request
Q4. What could we have done to improve your overall experience? Nothing
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Communication – Excellent
Quality – Excellent
Understanding of your needs – Excellent
Knowledge and explanation of products – Excellent
Q6. Did we keep you informed during the application and approval process? Yes
Q7. How likely are you to recommend our services to others? Definitely would
Q8. How likely are you to use our services again? Definitely would
Q9. How did you hear about us? Friends/Family
Graham (Salt Ash)
Q1. Overall, how satisfied were you with our services? Satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 9
Q3. What did you like the most about us? Quick easy
Q4. What could we have done to improve your overall experience? Not much
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Communication – Excellent
Quality – Excellent
Understanding of your needs – Good
Knowledge and explanation of products – Good
Q6. Did we keep you informed during the application and approval process? Yes
Q7. How likely are you to recommend our services to others? Definitely would
Q8. How likely are you to use our services again? Definitely would
Q9. How did you hear about us? Friends/Family
Colin (Sapphire Beach)
Q1. Overall, how satisfied were you with our services? Satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 7
Q3. What did you like the most about us? Friendly
Q4. What could we have done to improve your overall experience?
More contact
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Communication – Good
Quality – Good
Understanding of your needs – Good
Knowledge and explanation of products – Good
Q6. Did we keep you informed during the application and approval process? Yes
Q7. How likely are you to recommend our services to others? Probably would
Q8. How likely are you to use our services again? Probably would
Q9. How did you hear about us? Friends/Family
Allan (Coffs Harbour)
Q1. Overall, how satisfied were you with our services? Very satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how you rank your overall experience with us? 10
Q3. What did you like the most about us? The friendly service with that personal touch
Q4. What could we have done to improve your overall experience? None, I think it was a very high level of service
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Communication – Excellent
Quality – Excellent
Understanding of your needs – Excellent
Knowledge and explanation of products – Excellent
Q6. Did we keep you informed during the application and approval process? Yes
Q7. How likely are you to recommend our services to others? Definitely would
Q8. How likely are you to use our services again? Definitely would
Q9. How did you hear about us? Friends/Family
Douglas ( Coffs Harbour)
Q1. Overall, how satisfied were you with our services? Satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 9
Q3. What did you like the most about us? Efficient
Q4. What could we have done to improve your overall experience? N/A
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Communication – Good
Quality – Excellent
Understanding of your needs – Excellent
Knowledge and explanation of products – Excellent
Q6. Did we keep you informed during the application and approval process? Yes
Q7. How likely are you to recommend our services to others? Definitely would
Q8. How likely are you to use our services again? Definitely would
Q9. How did you hear about us? Friends/Family
Thomas (Moonee Beach)
Q1. Overall, how satisfied were you with our services? Satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 9
Q3. What did you like the most about us? Just remembered us each time and got the job done
Q4. What could we have done to improve your overall experience? There was just one hold up but not sure who was to blame
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Communication – Good
Quality – Excellen
Understanding of your needs – Excellent
Knowledge and explanation of products – Good
Q6. Did we keep you informed during the application and approval process? Yes
Q7. How likely are you to recommend our services to others? Definitely would
Q8. How likely are you to use our services again? Definitely would
Q9. How did you hear about us? Yellow pages
Jennette (Wagga Wagga)
Q1. Overall, how satisfied were you with our services? Satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 8
Q3. What did you like the most about us? Friendliness and knowledge
Q4. What could we have done to improve your overall experience? Resided closer
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Overall professionalism – Good
Quality – Good
Understanding of your needs – Excellent
Knowledge and explanation of products – Good
Q6. Did we keep you informed during the application and approval process? Yes
Q7. Were you made aware of other products and services available to you? No
Q8. How likely are you to recommend our services to others? Definitely would
Q9. How likely are you to use our services again? Definitely would
Q10. How did you hear about us? Friend/Family recommended to me
Leanne (Boambee East)
Q1. Overall, how satisfied were you with our services? Satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 9
Q3. What did you like the most about us? Support & advice at all times
Q4. What could we have done to improve your overall experience? Nothing
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Overall professionalism – Excellent
Quality – Excellent
Understanding of your needs – Excellent
Knowledge and explanation of products – Excellent
Q6. Did we keep you informed during the application and approval process? Yes
Q7. Were you made aware of other products and services available to you? Yes
Q8. How likely are you to recommend our services to others? Definitely would
Q9. How likely are you to use our services again? Definitely would
Q10. How did you hear about us? Friend/Family recommended to me
Deborah (Moonee Beach)
Q1. Overall, how satisfied were you with our services? Very satisfied
Q2. On a scale of 1 to 10, (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 9
Q3. What did you like the most about us? Personality of mortgage broker
Q4. What could we have done to improve your overall experience? Nothing
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Overall professionalism – Excellent
Quality – Excellent
Understanding of your needs – Excellent
Knowledge and explanation of products – Good
Q6. Did we keep you informed during the application and approval process? Yes
Q7. Were you made aware of other products and services available to you? No
Q8. How likely are you to recommend our services to others? Probably would
Q9. How likely are you to use our services again? Probably would
Q10. How did you hear about us? Friend/Family recommended to me
Sacha ( Grafton)
Q1. Overall, how satisfied were you with our services? Very satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank our overall experience with us? 8
Q3. What did you like the most about us? Down to earth & friendly
Q4. What could we have done to improve your overall experience? Better follow up with some small issues
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Overall professionalism – Good
Quality – Good
Understanding of your needs – Good
Knowledge and explanation of products – Good
Q6. Did we keep you informed during the application and approval process? –
Q7. Were you made aware of other products and services available to you? –
Q8. How likely are you to recommend our services to others? Probably would
Q9. How likely are you to use our services again? Not sure
Q10. How did you hear about us? Used previously
Meint (Coffs Harbour)
Q1. Overall, how satisfied were you with our services? Very satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience? 9
Q3. What did you like the most about us? Courteous & efficient
Q4. What could we have done to improve your overall experience? Nil
Q5. Please rate us on each of the following:
Courtesy and friendliness – Good
Overall professionalism – Excellent
Quality – Excellent
Understanding of your needs – Good
Knowledge and explanation of products – Excellent
Q6. Did we keep you informed during the application and approval process? Yes
Q7. Were you made aware of other products and services available to you? Yes
Q8. How likely are you to recommend our services to others? Definitely would
Q9. How likely are you to use our services again? Definitely would
Q10. How did you hear about us? Bank/Real estate agent/other industry rep recommended to me
Melissa (Sawtell)
Q1. Overall, how satisfied were you with our services? Very satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 10
Q3. What did you like the most about us? Approachable
Q4. What could we have done to improve your overall experience? –
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Overall professionalism – Excellent
Quality – Excellent
Understanding of your needs – Excellent
Knowledge and explanation of products – Excellent
Q6. Did we keep you informed during the application and approval process? Yes
Q7. Were you made aware of other products and services available to you? Yes
Q8. How likely are you to recommend our services to others?
Definitely would
Q9. How likely are you to use our services again? Definitely would
Q10. How did you hear about us? Friend/Family
Mark (Coffs Harbour)
Q1. Overall, how satisfied were you with our services? Very satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 9
Q3. What did you like the most about us? Door to door service excellent
Q4. What could we have done to improve your overall experience? Nothing
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Overall professionalism – Excellent
Quality – Excellent
Understanding of your needs – Excellent
Knowledge and explanation of products – Excellent
Q6. Did we keep you informed during the application and approval process? Yes
Q7. Were you made aware of other products and services available to you? Yes
Q8. How likely are you to recommend our services to others? 9
Q9. How likely are you to use our services again? Definitely would
Q10. How did you hear about us? Friends/Family
Phillip (Korora)
Q1. Overall, how satisfied were you with our services? Very satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 10
Q3. What did you like the most about us? Relaxing nature & obliging meeting times
Q4. What could we have done to improve your overall experience? Nothing much, very happy with service
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Our communication – Excellent
Quality – Excellent
Understanding of your needs – Good
Knowledge and explanation of products – Excellent
Q6. Did we keep you informed during the application and approval process? Yes
Q7. Were you made aware of other products and services available to you? Yes
Q8. How likely are you to recommend our services to others? Definitely would
Q9. How likely are you to use our services again? Definitely would
Q10. How did you hear about us? Shop
Mark (Coffs Harbour)
Q1. Overall, how satisfied were you with our services? Very satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 10
Q3. What did you like the most about us? Phil was great, he never gave up. Explained everything – was a great help.
Q4. What could we have done to improve your overall experience? Nothing
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Communication – Excellent
Quality – Excellent
Understanding of your needs – Excellent
Knowledge and explanation of products – Excellent
Q6. Did we keep you informed during the application and approval process? Yes
Q7. Were you made aware of other products and services available to you? Yes
Q8. How likely are you to recommend our services to others? Definitely would
Q9. How likely are you to use our services again? Definitely would
Q10. How did you hear about us? Shop
Catherine (Coffs Harbour)
Q1. Overall, how satisfied were you with our services? Very satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 10
Q3. What did you like the most about us? Meeting client’s requirement & budget
Q4. What could we have done to improve your overall experience? I had an excellent experience – it was worth paying for expertise
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Overall professionalism – Excellent
Quality – Excellent
Understanding of your needs – Excellent
Knowledge and explanation of products – Excellent
Q6. Did we keep you informed during the application and approval process? Yes
Q7. Were you made aware of other products and services available to you? Yes
Q8. How likely are you to recommend our services to others? Definitely would
Q9. How likely are you to use our services again? Definitely would
Q10. How did you hear about us? Internet
Jodie (Boambee East)
Q1. Overall, how satisfied were you with our services? Very satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 10
Q3. What did you like the most about us? The understanding, efficient & friendly service
Q4. What could we have done to improve your overall experience? Nil
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Overall professionalism – Excellent
Quality – Excellent
Understanding of your needs – Excellent
Knowledge and explanation of products – Excellent
Q6. Did we keep you informed during the application and approval process? Yes
Q7. Were you made aware of other products and services available to you? Yes
Q8. How likely are you to recommend our services to others? Definitely would
Q9. How likely are you to use our services again? Definitely would
Q10. How did you hear about us? Phone call from you
Simone (Boambee East)
Q1. Overall, how satisfied were you with our services? Very satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 10
Q3. What did you like the most about us? Phil went out of his way to find the best. Always!
Q4. What could we have done to improve your overall experience? Nothing
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Overall professionalism – Excellent
Quality – Excellent
Understanding of your needs – Excellent
Knowledge and explanation of products – Excellent
Q6. Did we keep you informed during the application and approval process? Yes
Q7. Were you made aware of other products and services available to you? Yes
Q8. How likely are you to recommend our services to others? Definitely would
Q9. How likely are you to use our services again? Definitely would
Q10. How did you hear about us? Newspaper Advertisement
Salvatore (Coffs Harbour)
Q1. Overall, how satisfied were you with our services? Very satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 9
Q3. What did you like the most about us? Friendly service
Q4. What could we have done to improve your overall experience? Nothing else
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Overall professionalism – Good
Quality – Good
Understanding of your needs – Excellent
Knowledge and explanation of products – Excellent
Q6. Did we keep you informed during the application and approval process? Yes
Q7. Were you made aware of other products and services available to you? No
Q8. How likely are you to recommend our services to others? Definitely would
Q9. How likely are you to use our services again? Definitely would
Q10. How did you hear about us? Walked by your shop
Elizabeth (Wee Waa)
Q1. Overall, how satisfied were you with our services? Excellent
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 9
Q3. What did you like most about us? Upfront service
Q4. What could we have done to improve your overall experience? Nothing
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Communication – Excellent
Quality – Excellent
Understanding of your needs – Excellent
Knowledge and explanation of products – Excellent
Q6. Did we keep you informed during the application and approval process? Yes
Q7. How likely are you to recommend our services to others? Definitely would
Q8. How likely are you to use our services again? Definitely would
Q9. How did you hear about us? Friends/Family
Michelle (St Lucia)
Q1. Overall, how satisfied were you with our services? Satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 9
Q3. What did you like the most about us? Kept us informed of progress of application
Q4. What could we have done to improve your overall experience? –
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Communication – Excellent
Quality – Excellent
Understanding of your needs – Excellent
Knowledge and explanation of products – Good
Q6. Did we keep you informed during the application and approval process? Yes
Q7. How likely are you to recommend our services to others? Definitely would
Q8. How likely are you to use our services again? Definitely would
Q9. How did you hear about us? Friends/Family
Martin (Meadowbank)
Q1. Overall, how satisfied were you with our services? Very satisfied
Q2. On a scale of 1 to 10 (1 being poor, 10 being exceptional), how would you rank your overall experience with us? 9
Q3. What did you like the most about us? Helpful, friendly, useful advice.
Q4. What could we have done to improve your overall experience? Better updates through approval process
Q5. Please rate us on each of the following:
Courtesy and friendliness – Excellent
Communication – Good
Quality – Excellent
Understanding of your needs – Good
Knowledge and explanation of products – Excellent
Q6. Did we keep you informed during the application and approval process? Yes
Q7. How likely are you to recommend our services to others? Definitely would
Q8. How likely are you to use our services again? Definitely would
Q9. How did you hear about us? Friends/Family